When purchasing a new home from a builder, a purchaser will be provided with a Tarion Warranty. The first interaction a purchaser typically has with Tarion will be the Pre-Delivery Walk-Through with the builder. During this walk-through the builder is required to explain how the different systems in the home operate and to allow the purchaser to identify any defects in the home. It is important for a purchaser to take their time during this walk-through to check the finishes of the home carefully. I advise my clients to take pictures of any defects such as a scratch in the hardwood floor, and if possible, put a piece of painter’s tape next to the defect. This will allow the builder and/or its subtrades to quickly identify the area that needs to be repaired. Having a time-stamped photo is also important to establish that this damage was present before the closing date of the home purchase. During this walk-through the builder will note any defects on the Tarion Pre-Delivery Warranty form (PDI). The PDI will be provided to the purchaser and the Tarion home enrollment number can be found on this form. The purchaser can then enroll their home using the Tarion website.

I often advise clients to walk-through their home again immediately after closing to look for defects photographing and marking them with painter’s tape. Damage such as a scratch on the floor or a mark on the wall are often defects denied by Tarion if a purchaser cannot prove that it existed prior to moving in. Tarion then provides 30 days from the date of closing to list any other defects a purchaser may come across. These can be entered into the website with a brief description of this problem and this list will automatically be submitted on the 30th day after closing. I recommend to my purchaser clients to put a reminder in their phone a few days before this deadline to ensure they are able to claim the coverage that Tarion offers.

I often advise clients to walk-through their home again immediately after closing to look for defects photographing and marking them with painter’s tape. Damage such as a scratch on the floor or a mark on the wall are often defects denied by Tarion if a purchaser cannot prove that it existed prior to moving in. Tarion then provides 30 days from the date of closing to list any other defects a purchaser may come across. These can be entered into the website with a brief description of this problem and this list will automatically be submitted on the 30^th day after closing. I recommend to my purchaser clients to put a reminder in their phone a few days before this deadline to ensure they are able to claim the coverage that Tarion offers.